HowContact Analytics

PhonePe

Address

Bengaluru, Karnataka

GPS

12.9767936, 77.590082

Telephone


PhonePe App Contact Phone Number

Why need customer support including issues and problems?

PhonePe is an Indian digital payments firm that is revolutionizing the digital payment sector. It separates itself
from the crowd of Unified Payments Interface (UPI) apps. Through the PhonePe app, users can make UPI payments,
charge your accounts, transfer money, and pay their bills online. It serves as a one-stop shop for all of your
digital transactions. There are many options available for user to contact Customer Care team of
PhonePe
, including Phone Number , Email you can get full information here
https://www.phonepe.com/contact-us/ . More over landline Phone number 📞 080-68727374 / 📞
022-68727374 PhonePe working 24/7 for customer . If issue not resolved then you need to send email to Grievances
team and finally you can send email to email for bank Ombudsman .

There are several factors to consider while utilizing an online payment app. There are always network troubles
when you pay money to someone else. When you make a payment, the app indicates that it has not been completed, yet
the account shows a debit balance on the statement. For any of these questions, you usually contact customer
service, who may well assist you in resolving the problem. The best competitor of PhonePe is Google
Pay
.

PhonePe Company Foundation , Owner and History

PhonePe is a digital payments and financial services firm based in Bangalore, India. Sameer
Nigam
, Rahul Chari, and Burzin Engineer created PhonePe in December 2015. In August
2016, the PhonePe app, which is based on the Unified Payments Interface (UPI), went online.

PhonePe was founded in December of 2015. Flipkart purchased the firm in April 2016. As part of the Flipkart
transaction, PhonePe received the FxMart license, which was renamed as the PhonePe wallet. Sameer Nigam, the creator
of PhonePe, has been named CEO of the business.

PhonePe.Com Product and Services

PhonePe and PhonePe Entities offer services using the PhonePe Platform. You also agree to and recognize the
conditions of use of PhonePe Services that are available on the PhonePe Platform. The following are the many
services offered by PhonePe:

  • PhonePe Account (“PA”) – A PhonePe Account is the account you create when you join up or register with PhonePe.
  • This account enables you to access PhonePe Platform, explore the PhonePe Service, and make payments to permitted
    merchants on PhonePe Platform or Participating Platforms by debit card, credit card, or net banking (collectively
    known as ‘Payment Gateway Services’).
  • One can also use the Recharge & Bill Payment service made accessible to PhonePe users underneath the Terms
    of Service.
  • To make payments to merchants using Unified Payment Interface (“UPI”) and Pre-Paid Instruments (“PPI”) services,
    you must first register by giving extra information.
  • Entry to PA allows you to browse through PhonePe Services supplied by PhonePe Entities. In order to access,
    enroll, or utilize any such Service, you may need to register for such services by giving some extra information
    as necessary by the Terms for Use of such products/services.
  • Enables you to keep your credit card information in our secure PCI-DSS zone for use in transactions.
  • Helps to exchange and keep Know Your Customer (“KYC”) facts and information for underwriting reasons for various
    financial as well as non products accessible on the PhonePe App as indicated below:
  1. PhonePe Pre-Paid Instrument (“PPI”) and PhonePe Gift Card (“eGV”)
  2. External Wallets (“EW”) PhonePe UPI (“UPI” – Unified Payment Interface)
  3. Mutual Fund Units can be purchased and redeemed.
  4. Solicitation of Insurance
  5. Recharge and Bill Payments (abbreviated “RBP”)
  6. PhonePe Platform Merchant Payments (“Switch Merchants”)
  7. Any other financial product or service offered on the PhonePe or PhonePe entities platform that is subject to
    regulatory requirements and allowed by PhonePe.

 

PhonePe.Com Website and App

Here is the website of PhonePe. The most convenient way to get the application for Android users is via the
Playstore, and for Apple users, you can download the app from the Appstore.

Apple users: Download PhonePe From Apple Store
Android users: Download PhonePeFrom Google Play Store

Business And Revenue Model Of PhonePe Company

PhonePe’s commercial revenue is mostly of payments and associated services; however, it also earned Rs 3.85 crore
from its insurance operation. Employee benefits emerged as the company’s most expensive cost component, accounting
for 50.3 percent of total yearly expenses.

How To Contact Support Of PhonePe Wallet APP

Below are the ways to contact support for PhonePe are as follows:

You can simply call customer support number I.e 080-68727374 / 022-68727374.

Social Contact PhonePe

  • Linkedin : https://www.linkedin.com/company/phonepe-internet
  • Twitter : https://twitter.com/PhonePe_
  • Facebook
  • : https://www.facebook.com/OfficialPhonePe/

Office Address . Corporate office , Headquarter PhonePe
Registered Address : Phonepe Private Limited (Formerly known as FX Mart Private Ltd. ), Unit
No.001, Ground Floor, Boston House, Suren Road, Off. Andheri-Kurla Road, Andheri(East) Mumbai-400093,
Maharashtra, India
Mailing Address : Phonepe Private Limited Office-2, Floor 4,5,6,7, Wing A, Block A, Salarpuria
Softzone, Service Road, Green Glen Layout, Bellandur Bengaluru, Karnataka-KA, Pin- 560103

Grievance Information Of PhonePe

PhonePe has created a template to guarantee that issues are handled and resolved by the appropriate team. Customers
are asked to read and comprehend the escalation matrix below to ensure that their concern is addressed as soon as
possible.PhonePe advises clients to thoroughly go through their support sections, which give self-help to customers.

If you have any questions or problems that are not answered on the help pages, you may contact the customer care
staff by phone, email, or through the PhonePe App. The great majority of customer problems may be addressed using
the in-app help channel. In any unusual situation in which You intend to escalate the problem to the next level, You
must first guarantee that You have exhausted the preceding level(s) and The concern remains unresolved or not
addressed to Your satisfaction.

FAQs – PhonePe Login , Account , Password , Payments

What If I Forget My PhonePe Password ?

Follow the steps below to change your password from of the app login screen:

  1. 1.Select Forgot Password.
  2. 2.Input your registered mobile phone number.
  3. 3.Input the 5-digit recovery code/OTP that was issued to your associated mobile phone number. If you have
    SMS permissions enabled, the OTP would be auto-fetched.
  4. 4.Create a new 4-digit app passcode.

If You’re Logged In, You May Also How To Reset Password PhonePe ?

  1. 1.On the PhonePe app’s home screen, tap your profile photo.
  2. 2.Change Password may be found in the Security section.
  3. 3.Enter your current password.
  4. 4.Note: If you’ve forgotten your current password, choose Forgot password?
  5. 5.Fill in your new password.
  6. 6.Tap the Confirm button.

How To Delete An Account In PhonePe ?

Following are the steps to delete an Account in PhonePe

  1. Step 1: Go over to My Accounts and scroll all the way down to the bottom.
  2. Step 2: Select the Help option.
  3. Step 3: Go to Other Issues > Account and press the Delete button.
  4. Step 4: Select Contact Us from the drop-down menu.
  5. Step 5: Explain why you want to delete the account.

How To Keep Your Account Safe If It Is Hacked In PhonePe ?

Following are the steps to keep your Account safe if it is hacked in PhonePe?

  1. You never have to ‘Pay’ or enter your UPI pin to receive money on PhonePe. A respectable sender only needs
    your phone number to send you money.
  2. If you receive a fraudulent collect-call request, decline it and contact PhonePe support via the app.
  3. PhonePe never requests personal information. If you are approached by someone impersonating a PhonePe
    representative and asked for this information, kindly request that they give you an email. Respond
    exclusively to emails ending in @phonepe.com.
  4. Look for PhonePe customer support numbers elsewhere, such as Google, Twitter, or Facebook. PhonePe
    customer care may only be reached at Support.phonepe.com.
  5. Contacting or responding to unknown mobile phone numbers purporting to be PhonePe Support is never a good
    idea.
  6. Contact us solely through our official accounts on various social media sites.

What To Do When An Account Is Blocked In PhonePe ?

Following are the steps to take when an Account is Blocked in PhonePe:

  1. Previous failed payment: Have you had a recent unsuccessful transaction? This can occur if the cardholder
    on your bank has failed, the card has been reported as lost/stolen, or there are insufficient funds
    available. It is conceivable that a missed payment has resulted in the account being suspended.
  2. Incorrect PIN: After three unsuccessful connection attempts, users must await 15 minutes before resetting
    your PIN/Password.
  3. Incorrect acct: Your ten-digit bank (phone number) should not have any spaces or hyphens. You could also
    try putting +1 before your number; some customers sign up with an 11-digit number rather than a 10-digit
    number.

Opening Hours

Monday

24/7

Tuesday

24/7

Wednesday

24/7

Thursday

24/7

Friday

24/7

Saturday

24/7

Sunday

24/7

Leave a review